Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Information you provide. Account details such as your name, email address, company name, and any information you submit through forms (including contact and access-request forms) or enter into the Service.
• Usage and device information. Log data such as IP address, browser type, pages viewed, and interactions with the Service, collected automatically as you use it.
• Customer data. Business records you and your organization store in Gauge (for example, orders, work orders, quality records, and related operational data), which we process on your behalf.

2. How We Use Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service;
• Create and manage accounts and authenticate users;
• Respond to inquiries, requests, and support needs;
• Send administrative and, where permitted, marketing communications;
• Monitor and analyze usage, trends, and performance; and
• Detect, prevent, and address security incidents, fraud, and abuse.

3. Cookies and Tracking

We and our service providers use cookies and similar technologies to keep you signed in, remember your preferences, secure the Service, and understand how it is used. You can control cookies through your browser settings; disabling some cookies may affect functionality. We do not sell your personal information.

4. Third Parties and Service Providers

We share information with vendors who process it on our behalf, such as cloud hosting and database providers (including Google Firebase), analytics providers, and communication tools. These providers may access information only to perform services for us and are obligated to protect it. We may also disclose information to comply with law, enforce our agreements, or protect the rights, property, and safety of our users and others.

5. Data Retention and Security

We retain information for as long as needed to provide the Service and for legitimate business or legal purposes. We use reasonable administrative, technical, and physical safeguards to protect information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You may also opt out of marketing emails at any time using the unsubscribe link. To exercise these rights, contact us using the details below. We will respond consistent with applicable law.

7. Children's Privacy

The Service is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@gaugemfg.com.